You’ve been through a LOT!
What else could possibly happen? It’s a bit scary to ask!
You’ve been navigating numerous unprecedented Market Conditions & Problems…all at once!
Ugly effects of a Global Pandemic that seemed would never go away – leaving a “new normal” in its wake.
– Plus…unrelenting Cyber/Ransom attacks, insane price hikes, staff shortages, unpredictable supply, delivery delays, etc.
Their Avoidable Errors = Your Problems to Deal With!
Not all of today’s unique challenges are avoidable of course, but problems stemming from lackluster Vendor Performance are.
– Problems creating Risks…Risks requiring your intervention…Time-consuming intervention…Time you don’t have to spare or get back!
Vendor engagement is important, but you shouldn’t have to waste so much “Squeaky Wheel” time getting them to just do their job.
Let us be the “Squeaky Wheel” for you – working directly with your core vendors on your behalf!
Uncertainty Likely Seems the Only Certainty.
“Stuff” Rolls Downhill!
If you can’t rely on your Core Vendors, your Patients or Customers may not be able to rely on you!
Bad vendor performance often results in negative downstream impacts, potentially making You the weak link to your Patients or Customers.
Rare high-performing vendors are proactive, stay connected, resolve issues quickly, and take pride in their service/relationship with you.
– Unfortunately, the majority have become unreliable, inconsistent, slow to respond to needs, and sloppy when they finally do.
Despite you spending Million$ with them year after year! Sound familiar??
Left to Risk
Chains are indeed only as strong as the weakest link.
Don’t become The Wink Link to your Patients or Customers – from vendor performance problems.
– Patient care compromises and scheduling issues from poorly performing devices, equipment, or software systems.
– Delays caused by unannounced supply shortages – requiring the use of alternate items not on your SOP/AVL list.
– Post-Sale bad vendor product Implementation & Training projects resulting in delays, being over-budget, etc.
– Disruption and safety concerns from confusing vendor product FDA Recalls and ensuing remediation processes.